Refund policy

We at  DASHI 108 have formulated and created products with the utmost care and transparency for our customers, however in case of unforeseen circumstances where you might require refunds or returns, here is how we can help you.

  • We offer refunds and replacements, in the following cases ONLY:

  1. You received the wrong product, and, 

  2. You received a damaged product, and,

  3. You received an expired product, and,

  4. You have received an empty package.

  • Upon receiving the returned order, our service team will review the same. If the issues described by you are verified, our team will initiate a refund within 24 hours

  • In case you have received a wrong, damaged or expired product, please send us an email requesting a return/replacement, along with an image/video/documentary proof within 7 days from the date of delivery.

  • No returns/refunds will be entertained after the 7 days from the date of delivery of the product.

  • In cases where you have received a package which seems without weight in the first instance, please record a video of unboxing of the package by you. 

  • Please note orders once shipped cannot be cancelled.Our fulfillment center begins processing orders within 24 hrs so we aren’t able to accommodate changes to most orders. Please contact us immediately with your order information and we will do our best to address your cancellation request, but cannot guarantee any changes can be made after an order is placed. We are not responsible for any address errors or order delays after your package leaves our facility.

  • To initiate such cancellation reach out to us at info@dashiskin.com.

  • Please note that we have the right to refuse refunds,if we deem that our refund policies are being abused.

  • Orders once shipped cannot be cancelled. However, orders which have not been shipped can be cancelled.

  • Please allow us 48 hours to review your request. Once the request is approved, we will initiate a reverse pickup. Our courier partner will pick the order from your doorsteps.

  • Upon receiving the returned order, our service team will review the same. If the issues described by you are verified, our team will initiate a refund within 24 hours.